Join the Team

We are a team of knowledgeable, service-oriented people with a passion for all things related to digital imagery and graphics.

Our ambitious expansion plans, and a flexible working environment where you can make a real difference to the success of the company on a day-to-day basis, make LUMESCA Group a really rewarding place to work.

The LUMESCA team boasts a diverse blend of creative, technical, sales and service expertise and as we continue to grow, we are looking for ambitious and motivated individuals who believe they can make that difference we are looking for.

vacancies

Job Title

E-commerce Manager

Department

Digital Sales

Reporting to

Commercial Director

Location

Birmingham (full-time) - minimum 3 days per week in the office, with flexibility to work from home for the remainder (after probation)

Job Specification

  • Develop and implement a comprehensive e-commerce and digital performance strategy across multiple Shopify websites operating in different languages and currencies, as well as a key WordPress website, to drive revenue growth and profitability.
  • Take ownership of performance marketing channels, including paid search and SEO, ensuring continuous optimisation and a strong return on investment.
  • Work closely with the wider marketing team to plan and deliver effective campaigns across all digital channels, aligned with commercial objectives.
  • Manage and optimise website trading performance, including traffic, conversion rate, average order value and customer experience.
  • Use data and analytics to identify opportunities for improvement, and take timely, commercially focused action to optimise performance across websites, campaigns and customer journeys.
  • Leverage AI tools and technologies to improve productivity, enhance marketing output, and generate insights to support decision-making.
  • Ensure that all websites are effectively optimised for conversion, working with internal and external stakeholders to implement improvements efficiently and at pace.
  • Collaborate with creative, content, sales and operations teams to deliver a consistent and commercially effective customer experience.
  • Support the development of CRM and email marketing initiatives, including automation and customer lifecycle management where appropriate.
  • Manage multiple projects and stakeholders effectively, driving alignment and ensuring delivery against agreed timelines and priorities. 
  • Communicate clearly and concisely with colleagues and senior management, providing focused updates and actionable recommendations.
  • Monitor performance against budgets and targets, ensuring that marketing activity delivers measurable commercial results.
  • Identify and implement new opportunities to drive traffic, improve conversion rates and enhance the overall customer experience.
  • Stay up to date with developments in e-commerce, digital marketing and AI, and proactively bring forward ideas to improve performance.
  • Contribute to the ongoing development of the e-commerce and digital marketing function, including processes, tools and team capability.

Person Specification

Essential

  • Bachelor’s degree in Marketing, Business, or a related field, or equivalent commercial experience.
  • At least 3–5 years’ experience in e-commerce and/or digital marketing, ideally in a multi-site environment.
  • Strong experience managing Shopify websites, including multi-language and multi-currency implementations.
  • Experience managing and optimising WordPress websites.
  • Strong experience in performance marketing, particularly Google Ads, SEO and website optimisation.
  • Proven ability to use data and analytics to identify opportunities and implement improvements that deliver measurable results.
  • Comfortable making decisions in a fast-paced environment, balancing speed and quality to achieve commercial outcomes.
  • Demonstrated ability to manage multiple stakeholders and drive projects forward effectively.
  • Strong communication skills, with the ability to present information clearly and concisely.
  • Experience using AI tools to enhance productivity, marketing execution and analysis.
  • Commercially minded, with a strong focus on outcomes and return on investment.
  • Ability to work independently, prioritise effectively and manage multiple projects simultaneously.

Desirable

  • Experience of CRM and email marketing platforms, including automation and customer lifecycle management.
  • Basic knowledge of front-end or back-end web development (e.g. HTML, CSS, Liquid, JavaScript).
  • Experience working in an international e-commerce environment.
  • Experience contributing to or managing small teams.
  • Experience using key digital marketing and analytics tools such as Google Analytics (GA4), Google Tag Manager, and email platforms such as Mailchimp.

To make a application please submit your current CV, salary expectations, and a covering letter explaining how you feel you could improve the LUMESCA team, together with our  Employment Application Form to info@lumesca.com

We welcome speculative applications from great people.

The very nature of making a speculative application is that it is speculative! So whilst we may not have an immediate vacancy, we will always acknowledge receipt of your enquiry and hold your details on file for when a role suited to your skills does emerge… and whilst experience of the photography, digital imaging and colour management channels isn’t essential it would obviously be an advantage!

To make a speculative application please submit your current CV, salary expectations, and a covering letter explaining how you feel you could improve the LUMESCA team, together with our  Employment Application Form to employment@lumesca.com

LUMESCA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Follow us on LinkedIn to be the first to know about new roles.